Steve here from Minnesota. I wanted to thank you for going above and beyond with my recent order. It is often hard to know that you will actually get 100% satisfaction when ordering something over the Internet. I feel that I got 110% and wanted to send a note to specifically thank you for your work and help and care. Less and less often these days, it seems that companies are not concerned about making happy customers. You have made me and my son very happy with your service, quick response and going above and beyond. I look forward to doing business with you again!
Earlier in December I purchased a female Ball Python from you and I have to say I’m completely happy. Not only is she healthy, but she’s also incredibly active, docile, and friendly. I have her feeding on frozen large mice already and after the first feeding session she knew the separate tank was meant for eating. Also, in July I purchased a Russian Tortoise from here and he’s doing wonderful. He’ll actually hang out on the bed and watch tv for a little with me before passing out for a bit. I can honestly say that I’ll recommend you to anyone looking for any type of pet you sell. I can’t be more happier than I am with your service and the care the animals have before I receive them. Any future purchase I make will be through here first and foremost.
I just wanted to let u know that my tarantulas showed up on time this morning, and I couldn’t be happier! the Burgandy goliath is beautiful and wow is she big! she has already had her first meal under my care. i wanted to thank everyone over there at backwater reptiles. the professionalism and care you guys expressed throughout the entire process was not only unheard of as far as im concerned, but greatly appreciated. as was the speedy responses to all of my questions. I have yet to find another site like yours, and you will certainly be getting more business from me in the future. and as if all of that wasnt enough, there are no better prices anywhere online! thanks again for everything.
Good Morning, I am a Marine Sergeant, and would like to say you guys exceed expectations. Me and my whole Squad of Marines sat behind a computer and ordered the hatchling Blood Python and a lot of Marines felt different ways about online ordering such a beautiful snake without even contacting yall first. However, the Blood Python is awesome, the delivery was fast, the price can’t beat that I’ve seen; just an all around success. Thanks a lot and you will have many more customers from the North Carolina area.
Thank you for the FAST service! You may add this as a testimonial as well on your site if you would like. The Snapping turtle I ordered was super healthy and active upon opening the box and too to its new home (120gal) very quickly and within an hour had already had 3 of the medium feeder fish I had waiting for it! ALL I have to say is WOW was it bigger than described! Super awesome and will highly recommend! Also the Russian Tortoise came in fantastic health and was super excited to get out of the box! we let her run around our carpet a bit to get some exercise from the long trip until she had a bit of an accident on the carpet oh well she is in her temporary 40 GAL breeder tank till I get her pen finish maybe tomorrow she took a good drink of water and already eating lettuce and some zilla tortoise food. Thanks again Backwater.
Just needed to say i ordered a sulcata tortoise for my daughter and two new tarantulas for myself and I am absolutly amazed by your service and the condition of your reptiles and arachnids you guys are great and have made a loyal customer out of me thank you much.
LIVE REPTILE FARM IS THE VERY BEST! I have purchased a pancake tortoise, two Eastern Box turtle hatchlings and now a Red Footed tortoise hatchling….all arrived next day in perfect health. Reptile quality is superb and their prices are UNBEATABLE! They readily answers any questions you might have about anything via e-mail. They provide top quality reptiles. I am extremely pleased with all of my purchases! It is the only place I will buy my reptiles from and I will buy more in the future from them definitely! From a VERY Satisfied customer in PA.
Hey live reptiles farm, I just wanted to say thanks for all the great purchases. I have purchased Chameleons, a couple of Fat-tailed African Geckos, a Ball Python and even feeder crickets and I have been very satisfied with my many different purchases. I even work for a pet store and I shop with you all because your prices are unbeatable even with the discount I get at my place of employment. I will be back again, I am think of purchasing a couple of Central American Boas next to ad to my collection of reptiles. Thanks again for everything, Aimee from Ohio
I received my Yellow Niger Uromastyx (named Raiden) 5 days ago, and I absolutely love him. He’s a gorgeous golden male and very big and healthy, exactly what I requested! He’s wonderful being handled as well, very tame from the get-go. The customer service provided was excellent both before and after I received him; Backwater helped me give my lizard exactly what he needed to bring his appetite back after shipping, via facebook and email, and now he’s as happy as can be. I definitely recommend Backwater Reptiles to anyone who wants to purchase an animal online, and I will be a loyal customer here for years to come. I definitely want to get a mate for my Uro from live reptiles someday.